OBJECTIVES
Secure a full time position in order to unite skills of past employment with theory learned in the LIT and MLIS programs for career development in librarianship.
EDUCATION
Master of Library and Information Science, September 2009 - August 2010
The University of Western Ontario, London, ON
- Area of Concentration (AoC) in Information Organization and Design
- Recipient of the Laura Colvin Cataloguing Prize for highest grade in LIS 9002 Organization of Information
- Dean's Honour List and 8.5 GPA
Library and Information Technician Diploma, September 2007 - April 2009
Algonquin College, Ottawa, ON
- 4.0 cumulative GPA
- Dean's Honour List and highest overall GPA
Baccalaureate in Arts, Honours in English, September 2003 - August 2007
The University of Ottawa, Ottawa, ON
- Graduated Summa Cum Laude; 9.0 GPA
WORK EXPERIENCE
Library Assistant, March 2012-Present
Western Libraries, D.B. Weldon Library, London, ON
- Provided exceptional front-line circulation service to patrons at the main Western Libraries location
- Coordinated course reserves service, liasing with faculty and implementing recommendations to improve material access and workflow
- Maintained physical collections of micromedia
- Acted as member of the Intranet Subcommittee, Circulation Manual Maintenance Team, and LibQual Working Group
Western Libraries, Library Information Resources Management, London, ON
- Checked-in and claimed print serials, maintained check-in records, and examined order records for payment history
- Liaised with publishers, vendors, collections librarians and cataloguing staff regarding serials subscriptions
- Created derived and original catalogue records for music CDs and electronic theses using AACR2, MARC21, and LCSH
- Downloaded remote bibliographic records for modified cataloguing and updated multi-volume series records
- Undertook a project to examine the treatment of series classed together, resulting in more streamlined cataloguing workflow
Western Libraries, C.B. "Bud" Johnston Business Library, London, ON
- Provided front-line circulation and reference service to student, faculty, and staff patrons, primarily from the Richard Ivey School of Business
- Conducted reference interviews and research in response to in-person, chat, and e-mail questions using business information resources
- Composed reports evaluating print and online resources for purchase or cancellation
- Participated in Working Group to organize and harmonize circulation procedures across Western Libraries and Affiliates
- Participated in working group to collect feedback for redesign of Western Libraries public website
- Consulted with Summon Implementation Team to code and analyze qualitative survey data in Excel
- Composed reports evaluating print and online resources for purchase or cancellation
- Revised and updated business Program Guides and FAQ (Find Answers Quickly), and wrote guidelines for maintaining consistency and quality
- Created original online news stories, subject guides, and promotional displays
- Participated in digitization of historical annual reports collection
Western Libraries, Interlibrary Loans, London, ON
- Accurately and efficiently processed interlibrary lending requests
- Communicated and followed-up with clients regarding ILL requests
- Worked with RACER, OCLC, Millennium, Ariel, Relais Express, and various online shipping tools
- Provided integral support in implementing and assessing new software, including preparing documentation and conducting training sessions for colleagues
- Collaborated on LIRM Intranet home page redesign and made revisions according to user feedback and principles of web usability
Supreme Court of Canada Library, Ottawa, ON
- Staffed the reference desk and responded to clients in person, by phone and though email regarding circulation, ILL, and legal research requests
- Became familiar with legal research, including case citations and interpreting legislation
- Performed circulation tasks including check in/out, holds, recalls, and updates of patron records using SirsiDynix Unicorn/Workflows ILS
- Shelved and retrieved items, filed looseleaf amendments, and maintained shelves
- Performed AACR2 descriptive cataloguing, LCSH/RVM subject cataloguing, and maintenance of the authority file
- Produced electronic update service for intranet using Dreamweaver MX
- Prepared Excel spreadsheet statistics analyzing holdings of items cited in judicial decisions used in a conference presentation by the SCC Director and President of CALL
Health Canada, Community of Federal Regulators, Ottawa, ON
- Attended Working Group meetings to take notes for meeting highlights
- Conducted online research for presentations and population of CFR website
- Coordinated development and production of new promotional materials with graphic design and printing company Expographics
Canada Revenue Agency, Information Technology Branch, Communications Group, Ottawa, ON
- Coordinated translation and distribution services, including corresponding with clients, keeping statistics, sending mass broadcasts and posting messages online
- Conducted research and interviews to write journalistic pieces about projects and events distributed as "ITB Highlights" weekly on the ITB internal website frontpage
- Assisted the graphic designer by photographing events and producing posters, powerpoint presentations, collages, table tents, website graphics, and cleaned photos
VOLUNTEER EXPERIENCE
Work Study Student, Spring 2009
National Gallery of Canada, Ottawa, ON
- Performed derived and original AACR2, LCSH, and LC classification cataloguing on donated collections and pamphlet materials using Millennium and AnzioWin
Carleton University, Ottawa, ON
- Processed ILL lending requests using RACER, OCLC, and Millennium
Ottawa Public Library, Nepean-Centrepointe Branch, Ottawa, ON
- Inventoried adult reference material and weeded adult fiction using Sirsi Dynix Horizon
SKILLS
Technical Expertise
- MS Office including Word, Excel, PowerPoint, and FrontPage
- Dreamweaver, Drupal, CSS, XHTML, and JavaScript for web design
- XML, Dublin Core, DTD, and RDF for metadata encoding
- AACR2, LCRI, LCSH, RVM, KF Modified, MARC21, and DDC
- Sierra, Millennium, MarcEdit, and Anziowin for bibliographic record creation and editing
- Effective Boolean searching
- Database searching for all disciplines, with special expertise in business sources including Thomson One, ProQuest, Bloomberg, Mergent, LexisNexis, etc.
- Greenstone, DB TextWorks, and MS Access
- Adobe Photoshop for photo manipulation and graphic design
- Exceptional English and beginner French
- Excellent writing and editing skills
- Experience conducting reference interviews, answering front-line queries, and instructing patrons on effective research strategies in-person, by email, via chat/IM, and by phone
- Developed and led training sessions for colleagues on newly implemented software and workflow
- Experience with cooperative group projects, project management, and team-based workplace settings
- Enthusiastic interest in cataloguing standards including RDA and FRBR with current knowledge maintained by monitoring listservs and attending webinars
- Quick to adapt to new technologies with the flexibility to thrive in changing environments
- Ability to prioritize, organize, and work resourcefully and accurately with competing priorities
PROFESSIONAL DEVELOPMENT
- Constructive Communication, Western Libraries, Oct. 16, 2013
- Dealing with Difficult Patrons, Western Libraries, Sept. 19, 2013
- ALA Virtual Conference (Local Facilitator), Western Libraries, July 25, 2013
- Circulation And Fines Extravaganza (Presenter), Western Libraries, July 23, 2013
- Author's Rights Workshop, Western Libraries, June 19, 2013
- OLA webinar: Checking in with Copyright, Western Libraries, March 21, 2013
- OCUL webinar: Tablets in the Library, Oct. 11, 2012
- ALCTS RDA elements in Name Authority Records, LIRM, Sept. 12, 2012
- NISO/DCMI webinar on Metadata for Managing Scientific Research Data, LIRM, Aug. 22, 2012
- Google Analytics session, Western Libraries, Jun. 27, 2012
- Computers in Libraries conference overview, Western Libraries, March 2012
- RDA Toolkit Essentials webinar, Western Libraries, Jan. 18, 2012
- Statistics and Data session, Western Libraries, Dec. 15, 2011
- Summon Teaching and Learning discussion group, Western Libraries, Dec. 8, 2011
- Bloomberg Training presentation, Western Libraries, Nov. 9, 2011
- Economist Intelligence Unit Country Reports webinar, Western Libraries, Oct. 18, 2011
- LC Catalogers Learning Workshops (various), Summer 2011
- LC RDA Train-the-Trainer webcasts (various), Summer 2011
- JSC RDA presentations (various), Summer 2011
- ALCTS Preparing Copy Cataloguers for RDA, LIRM, Apr. 12, 2011
- ALCTS Changes from AACR2 to RDA webinar, LIRM, Mar. 31, 2011
- OCUL/Scholar’s Portal Resource Sharing Conference, Dec. 9, 2010
- Bill C-32 and Access Copyright presentation, Western Libraries, Oct. 27, 2010
- OCLC Custom Holdings webinar, LIRM, Oct. 6, 2010
- RDA 101 presentation, London Public Library, Mar. 30, 2010
- OLA Super Conference, Feb. 26, 2010
CERTIFICATIONS
- Reliability Status clearance with Public Works and Government Services Canada
- Workplace Hazardous Materials Information System (WHMIS) Training
- Accessibility in Service - Accessibility for Ontarians with Disabilities Act (AODA) Training
References available upon request.
A university is just a group of buildings gathered around a library.